Contact BestHear

Two clinics — Swansea (SA1) and Pontyclun (CF72). Two direct numbers — Swansea 01792 940032, Pontyclun 01443 706855. Use the direct service links below or call the clinic that fits your catchment.

Contact BestHear Swansea Pontyclun audiology

Swansea Clinic

BestHear at Parkway Clinic
Lamberts Road, SA1 Waterfront,
Swansea, SA1 8EL

Phone: 01792 940032
Hours: Monday to Friday by appointment. Selected Saturdays.
Parking: Free on-street parking nearby.

Full service range — adult and paediatric hearing tests, microsuction earwax removal, Heareka hearing aid demos and fittings, tinnitus consultations, same-day adult slots where capacity allows.

More about the Swansea clinic · Book Swansea online

Pontyclun Clinic

BestHear at The Health Hut
67 Talbot Road, Talbot Green
Pontyclun, CF72 8AE

Phone: 01443 706855
Hours: Two Saturdays per month, by appointment.
Parking: Free on-site parking at The Health Hut.

By-appointment-only Heareka and microsuction satellite clinic for the Cardiff catchment. Heareka hearing aid demos and follow-ups, microsuction earwax removal, selected hearing tests where suitable.

Book Pontyclun online

Fastest Way to Reach BestHear

To book an appointment: the direct booking link for each service routes straight into the right calendar. Adult hearing test · Adult earwax · Adult Heareka demo · Children’s hearing test · Children’s earwax · Paediatric Heareka demo.

To talk to someone: Swansea: 01792 940032. Pontyclun: 01443 706855. Either line can route across both clinics if needed.

To email us: support@besthear.co.uk. Used for non-urgent questions, follow-ups, supplier requests, and Heareka professional licensing interest.

If hearing has changed suddenly: sudden hearing loss can be time-critical. Call NHS 111 or the surgery first; same-day BestHear is appropriate after acute medical pathways have been ruled out, not before. More on same-day routing.

Common Questions

Swansea is the primary clinic and offers the full range of services across the working week. Pontyclun is by appointment only, two Saturdays per month, primarily for Heareka demos, follow-ups, and microsuction. Service-specific booking pages route to the correct calendar automatically.

No. BestHear is private, so you can self-refer for any service.

Yes — payment is taken on the day by card or bank transfer. Hearing aid orders are quoted after the demo and paid separately under the agreed package terms.

BestHear is not currently registered with private medical insurers as a provider. Self-pay only at present.

Please call the clinic on 01792 940032 or email support@besthear.co.uk and the lead clinician will respond directly. Audiology referrals (ENT, GP, NHS) are accepted from across South Wales.