★★★★★

“After having issues for months, going back and forth to the Doctor’s and never getting any answers, this was the best thing I could have done for my ears.”

— Holly-Elizabeth · 5 ★ Google review

Microsuction is the safe modern alternative to ear syringing. Wax is gently lifted out of the ear canal using a low-pressure suction instrument under direct vision. No water. No flushing. No pressure waves into the eardrum.

“Endoscopic” means the clinician uses a small camera so the inside of your ear is shown clearly on a screen — both clinician and patient can see exactly what is being removed and what the canal looks like before, during, and after.

Ear syringing — the older NHS method using pressurised water — is now discouraged in many areas because of the risks: eardrum perforation, infection, vertigo, and incomplete removal of hard wax.

Microsuction is recommended by current ENT and audiology guidance as the safer, more effective approach. It works equally well on soft and impacted wax, and it can be performed even when olive oil has not had time to soften the wax fully.

• Endoscopic examination of both ears, with live imagery you can see
• Microsuction wax removal using calibrated suction and instruments under direct vision
• A post-removal check of the eardrum and ear canal
• A complimentary hearing screening at the end of the appointment, if you would like one
• Aftercare advice tailored to the state of your ears and any tendency to recurrent build-up

Duration: 30 minutes  |  Success rate: 99% of patients have wax cleared in a single session  |  Fee: £60

Microsuction at BestHear is performed by Armaj Ali, registered with the Health and Care Professions Council (HCPC) as a Clinical Scientist in Audiology and with the Academy for Healthcare Science (AHCS). The procedure is carried out using current best-practice protocols and equipment maintained to clinical standard.

• Sudden muffled hearing in one or both ears
• A blocked, full, or pressurised feeling that won’t lift
• Tinnitus or whistling sounds linked to wax build-up
• Hearing aids that have stopped sounding right because the canal is occluded
• Olive oil tried for two weeks, no improvement
• GP referral declined (“we don’t do that anymore”)
• Pre-flight or pre-dive ear check

★★★★★

“A year ago I needed an urgent Earwax Removal appointment for my 95-year-old Mum. Mr Armaj Ali fitted my Mum in that same day and since then she hasn’t looked back. With her current hearing aid not coming up to scratch, she returned to BestHear and is now the proud owner of Heareka Hearing Aids, which have transformed her hearing. Armaj was very patient and clear when explaining their use, and over the following month made sure Mum was happy and confident using them. He was always at the end of the phone if we needed advice, so aftercare support is excellent. We are all looking forward to Christmas this year with our Mum, who will now be able to join in our conversations.”

— Christine Webb · 5 ★ Google review

1. Book online or call 01792 940032
2. Attend a 30-minute appointment at BestHear, Swansea
3. Walk out with clear ears — usually within the first session, with aftercare advice tailored to your situation

Same-day appointments are often available. Both ears are checked and treated as needed in the same appointment.

Wax that is left long enough to harden becomes more difficult to remove and can press on the eardrum, causing discomfort, tinnitus, and a sensation of fullness that does not lift on its own. Repeated cotton bud use can push wax deeper and risks injuring the canal. Trying to manage build-up at home with sharp objects or excessive olive oil tends to make things worse rather than better.

The faster route to clear ears is the right tools in the right hands — once.

• Clear ears, in most cases within a single 30-minute appointment
• Confirmation that your ear canal and eardrum look healthy
• Aftercare advice specific to whether you are prone to recurrent wax
• An optional free hearing screening, if you would like one at the end

★★★★★

“I attended the clinic today with my ten-year-old daughter and saw Mr Ali. I cannot thank him enough — his understanding and patience with my daughter was amazing. He answered all my questions and concerns, and put her at ease when removing a foreign body from her ear. He explained everything in detail and put me at ease. I would recommend anyone with concerns about their children’s hearing to him.”

— Emma Davies · 5 ★ Google review