Same-Day Appointments in Swansea

BestHear holds same-day capacity for the situations that warrant it — a blocked ear that has just lost its hearing, a hearing aid that has stopped sounding right before a family event, a child whose ear is hurting today not next Tuesday.

Call to check availability. Most weeks there is a slot before the day is out.

same day hearing tests Besthear Swansea

Which Services Have Same-Day Slots

  • Adult earwax removal by microsuction — most days, especially mornings (£60). See earwax removal.
  • Children’s earwax removal — same-day available with notice, age 3.5+ (£120). See children’s earwax removal.
  • Adult hearing test — depending on the day’s diary (£150, includes report). See hearing tests.
  • Hearing aid problem diagnosis or quick adjustment for existing BestHear patients — typically same-day.

Children’s full hearing assessments and Heareka™ fittings are scheduled appointments rather than same-day services — those need the right preparation time.

How to Get a Same-Day Slot

  1. Call 01792 940032 — same-day capacity is held for the phone, not the online calendar
  2. Describe the situation in one sentence — what is happening, since when, which ear
  3. If a same-day slot is available it is offered immediately; if not, the next-available slot is offered, plus advice on whether to seek NHS triage in the meantime

When to Skip BestHear and Call NHS 111 First

Same-day audiology helps most situations. A few warrant NHS triage instead:

  • Sudden hearing loss in one ear within the past 72 hours — needs ENT same day, not audiology
  • Severe ear pain with discharge or fever — likely infection, GP/A&E first
  • Tinnitus that pulses with your heartbeat — needs medical investigation
  • Vertigo with hearing change — same-day GP / 111 review

If you are not sure which path applies, call BestHear and we will tell you.

Frequently Asked Questions

Same-day slots are held for phone bookings because the call lets us triage in 30 seconds — what you need today, what can wait, what should go to NHS instead. The online calendar shows scheduled slots, not the held same-day capacity.

Most often before noon. Afternoons fill up faster from prior bookings. Calling first thing gives the best chance.

No — fees are the same as for a scheduled appointment. £60 adult earwax, £120 paediatric earwax, £150 hearing test (includes report).

No. The Pontyclun clinic operates two Saturdays per month by appointment only — see Pontyclun booking. Same-day capacity is held in Swansea.