Passionate – Dedicated – Professional
Your Journey to Better Hearing Starts Here: Hearing Aid Fitting at BestHear Swansea.
At BestHear Swansea, we understand that hearing loss can be frustrating and isolating. That’s why we’re dedicated to providing a seamless and personalised experience to help you rediscover the joy of clear sound.
Our 3-step hearing aid fitting process uses the innovative HearEKA system to ensure you receive the perfect hearing solution for your unique needs.
Passionate – Dedicated – Professional
The steps we follow to
achieve your Hearing goals.
Life Sound Better with BestHear, home of the “Heareka” Moment!

Comprehensive Hearing Assessment & Consultation
The process starts with a thorough hearing evaluation conducted by our qualified hearing specialists. We’ll utilise advanced diagnostic tools to assess the type and severity of your hearing loss. This allows us to tailor your hearing aid fitting to your specific listening needs and challenges.

Hearing Aid Selection & Trial Testing Sessions
Based on your hearing assessment results, we’ll present a selection of hearing aids from various leading manufacturers. We consider your budget, lifestyle, and preferences for discretion or advanced features. You’ll then have the opportunity to experience the chosen hearing aids firsthand through a trial period.

Fitting, Programming, & Aftercare with BestHear Audiologists
Once you’ve chosen your ideal hearing aids, our experts will provide a comfortable and customised fit. Using the data, we’ll program your hearing aids to amplify the sounds you need most while minimising background noise for optimal listening comfort before you experience BestHear’s “Heareka” moment!
Passionate – Dedicated – Professional
Frequently Asked Questions
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It takes time to adjust to wearing hearing aids, especially if you’ve been experiencing hearing loss for a while. It’s important to wear your hearing aids consistently and gradually increase the amount of time you wear them each day. Most people adapt to their hearing aids within a few weeks.
Absolutely! Hearing aids can significantly improve your ability to participate in social situations by making it easier to hear and understand conversations. This can boost your confidence and reduce feelings of isolation.
While hearing aids cannot cure tinnitus, they can help to mask the perceived ringing or buzzing sound. Some hearing aids have specific features designed to reduce the perception of tinnitus, such as tinnitus masking or relaxation sounds.
At BestHear, your satisfaction is our priority. We offer a trial period for all hearing aids, allowing you to experience the benefits firsthand. If you’re not completely satisfied, we’ll work with you to find a solution, whether it’s adjusting the settings, trying a different style of hearing aid, or exploring other options.
Many modern hearing aids offer Bluetooth connectivity, allowing you to stream audio directly from your smartphone, tablet, or TV. This can enhance your listening experience and make it easier to enjoy entertainment and stay connected with others.
While hearing aids are a valuable tool for many people with hearing loss, they may not be suitable for everyone. Factors such as the severity of hearing loss, overall health, and individual expectations can influence the effectiveness of hearing aids. Our experienced audiologists can assess your specific needs and determine if hearing aids are the right solution for you.
The duration of a hearing aid fitting can vary depending on individual needs and the complexity of your hearing loss. However, on average, the initial consultation and assessment can take around an hour. The subsequent fitting and programming sessions may take additional time, but we strive to be as efficient as possible while ensuring a thorough and personalised experience.
No, hearing aids don’t simply amplify all sounds. Modern hearing aids are designed to selectively amplify specific sounds, such as speech, while reducing background noise. This helps to improve clarity and understanding, without making everything louder and potentially uncomfortable.
The cost of hearing aids can vary depending on the type, features, and brand. At BestHear, we offer a range of hearing aid options to suit different budgets and needs. We’ll work with you to find the best solution that fits your lifestyle and financial situation.
Passionate – Dedicated – Professional
what people are saying
Incredible service. Armaj went above and beyond to ensure my hearing aids were fit as perfectly as possible, guiding me through every step in a professional and caring manner. Highly recommend.
BestHear Patient – Google Reviews
Came here for my first ever wax removal treatment following recommendation from my GP. To my amazement I was able to book a slot that suited me on the same day of treatment!
BestHear Patient – Google Reviews
21/11/24 — editing my review to add that I went back to BestHear today and had another fantastic experience. Dr Armaj Ali took another look at my ears and removed the remainder of the ear wax that was causing issues which has relieved the problems I had and has also helped with the stress and anxiety I felt regarding my ear health. He also conducted two types of hearing tests to ensure my hearing was as it should be and recommended what I can do moving forward to improve any dryness in my ears and to prevent the same thing happening again. I left feeling physically and mentally better and am really happy with the results! Dr Armaj Ali also did this free of charge for me following the previous appointment!
Overall, an excellent service, friendly staff that go above and beyond for you, a lovely atmosphere and brilliant results! There is also free parking on site :)
Thank you so much!
I can’t recommend the service at BestHear highly enough; the most thorough clinical appointment I have ever received for any medical condition in my entire life!
If all medical care was this good, the nation would be in better health! 👏
At BestHear, my mums hearing was examined thoroughly and diagnosed with what had been causing her issues throughout the years but previous visits to the GP etc never resulted in any substantial improvements.
This diagnosis at BestHear resulted in her being provided by a different hearing aid, which improved her hearing substantially. The difference was like night and day, and my mum can hear better now and is much more comfortable and satisfied than she has been the last 5-6 years with her hearing now.
This is due to the expertise & knowledge provided at BestHear and how thorough they were in what they do. Their 'Heareka' is literally life changing as I have seen the noticeable difference in how my mum is now able to hear us without us asking to repeat ourselves.
Besthear makes things understandable and comforting when explaining what they are doing and why, which is always reassuring.
They have recently seen my dad, who they also diagnosed with an issue which he has visited the doctors for as well now.
I am grateful & appreciate everything that has been done at BestHear and can't recommend them enough, you won't regret it & it will be life changing for you as well.
They are an expert at what they do, have the knowledge to explain it to you & always make the whole process comforting and convenient for you.
Thank you.
I have no hesitation in recommending BestHear to anyone requiring quality of supply and service.
Large number of people that I know who attended the clinic:
It is a top level clinic at all levels. Very professional and well equipped with modern instruments that helps to examine and treat patients after a careful discussion of the client's history. I strongly recommend the clinic and staff.
DR.M.IZZIDIEN
SWANSEA
My mother was struggling with hearing loss and increasing isolation. The very thorough testing of her hearing revealed significant loss. The hearing aids we chose are wonderfully discreet and my mother finds them very comfortable to wear. The aids have literally transformed her ! She is much more engaged, much happier in herself and can hear a pin drop !!
Armaj who carried out the testing is fantastic with Mum and strove to get the aids exactly right, taking considerable time and showing great professionalism. The after care has been excellent.
I am very happy we found BestHear to assist my mother. The process has been transformative and I have no hesitation in recommending them.
I was offered a free hearing test that identified a perforated drum and some hearing deficit. I left with information for consideration about future options. There was no pressure to proceed at that stage.
I would have no reservations in recommending BestHear and Amarj Ali to anyone needing ear wax removal and will return without hesitation. Hearing deficit due to impacted wax had affected many aspects of my everyday living and communication but since removal this has changed for the better.