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Cookie Policy (UK)

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Cookie Policy (UK)Sara White2024-10-15T17:18:42+00:00

This Cookie Policy was last updated on October 15, 2024 and applies to citizens and legal permanent residents of the United Kingdom.

1. Introduction

Our website, https://besthear.co.uk (hereinafter: “the website”) uses cookies and other related technologies (for convenience all technologies are referred to as “cookies”). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.

2. What are cookies?

A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.

3. What are scripts?

A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.

4. What is a web beacon?

A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.

5. Cookies

5.1 Technical or functional cookies

Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.

5.2 Statistics cookies

We use statistics cookies to optimize the website experience for our users. With these statistics cookies we get insights in the usage of our website. We ask your permission to place statistics cookies.

5.3 Marketing/Tracking cookies

Marketing/Tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes.

5.4 Social media

On our website, we have included content from Facebook and WhatsApp to promote web pages (e.g. “like”, “pin”) or share (e.g. “tweet”) on social networks like Facebook and WhatsApp. This content is embedded with code derived from Facebook and WhatsApp and places cookies. This content might store and process certain information for personalized advertising.

Facebook and WhatsApp are located in the United States.

6. Placed cookies

OptinMonster

Marketing, Statistics

Usage

We use OptinMonster for mailing list subscriptions. Read more

Sharing data

This data is not shared with third parties.

Marketing

Name
omWpApi
Expiration
Function

Statistics

Name
omVisitsFirst
Expiration
persistent
Function
Store a unique user ID
Name
_omappvp
Expiration
11 years
Function
Store last visit

WordPress

Functional

Usage

We use WordPress for website development. Read more

Sharing data

This data is not shared with third parties.

Functional

Name
wpEmojiSettingsSupports
Expiration
session
Function
Store browser details
Name
wp-settings-*
Expiration
persistent
Function
Store user preferences
Name
wp-settings-time-*
Expiration
1 year
Function
Store user preferences
Name
wordpress_logged_in_*
Expiration
persistent
Function
Store logged in users

Google Analytics

Statistics

Usage

We use Google Analytics for website statistics. Read more

Sharing data

For more information, please read the Google Analytics Privacy Statement.

Statistics

Name
_ga_*
Expiration
1 year
Function
Store and count pageviews
Name
_ga
Expiration
2 years
Function
Store and count pageviews

Google Adsense

Marketing

Usage

We use Google Adsense for showing advertisements. Read more

Sharing data

For more information, please read the Google Adsense Privacy Statement.

Marketing

Name
_gcl_au
Expiration
persistent
Function
Store and track conversions

Purpose pending investigation

Name
google_adsense_settings
Expiration
Function

LiteSpeed

Functional

Usage

We use LiteSpeed for website hosting. Read more

Sharing data

This data is not shared with third parties.

Functional

Name
_lscache_vary
Expiration
2 days
Function
Provide the prevention of cached pages

YouTube

Purpose pending investigation

Usage

We use YouTube for video display. Read more

Sharing data

For more information, please read the YouTube Privacy Statement.

Purpose pending investigation

Name
GPS
Expiration
Function
Name
VISITOR_INFO1_LIVE
Expiration
Function
Name
YSC
Expiration
Function
Name
PREF
Expiration
Function

Calendly

Purpose pending investigation

Usage

We use Calendly for content creation. Read more

Sharing data

For more information, please read the Calendly Privacy Statement.

Purpose pending investigation

Name
_calendly_session
Expiration
Function

Facebook

Purpose pending investigation

Usage

We use Facebook for display of recent social posts and/or social share buttons. Read more

Sharing data

For more information, please read the Facebook Privacy Statement.

Purpose pending investigation

Name
_js_datr
Expiration
Function
Name
_fbc
Expiration
Function
Name
fbm*
Expiration
Function
Name
xs
Expiration
Function
Name
wd
Expiration
Function
Name
fr
Expiration
Function
Name
act
Expiration
Function
Name
_fbp
Expiration
Function
Name
datr
Expiration
Function
Name
c_user
Expiration
Function
Name
csm
Expiration
Function
Name
sb
Expiration
Function
Name
actppresence
Expiration
Function
Name
*_fbm_
Expiration
Function

WhatsApp

Purpose pending investigation

Usage

We use WhatsApp for chat support. Read more

Sharing data

For more information, please read the WhatsApp Privacy Statement.

Purpose pending investigation

Name
wa_lang_pref
Expiration
Function
Name
wa_ul
Expiration
Function

Miscellaneous

Purpose pending investigation

Usage

Sharing data

Sharing of data is pending investigation

Purpose pending investigation

Name
activated_addons
Expiration
Function
Name
general-data-store
Expiration
Function
Name
loglevel
Expiration
Function
Name
customizerVisitCount
Expiration
Function
Name
wordpress_test_cookie
Expiration
Function
Name
wp_lang
Expiration
Function
Name
wpcode_scroll_position
Expiration
Function
Name
off_canvas_3289
Expiration
Function
Name
cmplz_consented_services
Expiration
365 days
Function
Name
cmplz_policy_id
Expiration
365 days
Function
Name
cmplz_marketing
Expiration
365 days
Function
Name
cmplz_statistics
Expiration
365 days
Function
Name
cmplz_preferences
Expiration
365 days
Function
Name
cmplz_functional
Expiration
365 days
Function
Name
cmplz_banner-status
Expiration
365 days
Function
Name
wds-seo-metabox
Expiration
Function
Name
burst_uid
Expiration
Function
Name
wp-autosave-1
Expiration
Function

7. Consent

When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on “Save preferences”, you consent to us using the categories of cookies and plug-ins you selected in the pop-up, as described in this Cookie Policy. You can disable the use of cookies via your browser, but please note that our website may no longer work properly.

7.1 Manage your consent settings

You have loaded the Cookie Policy without javascript support. On AMP, you can use the manage consent button on the bottom of the page.

8. Enabling/disabling and deleting cookies

You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.

Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our website again.

9. Your rights with respect to personal data

You have the following rights with respect to your personal data:

  • You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
  • Right of access: You have the right to access your personal data that is known to us.
  • Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
  • If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
  • Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
  • Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Information Commissioner’s Office (ICO)).

10. Contact details

For questions and/or comments about our Cookie Policy and this statement, please contact us by using the following contact details:

BESTHEAR (TRADING STYLE OF PLATINUM AUDIOLOGY L
BestHear, Lamberts Road, SA1 Waterfront, Swansea, SA1 8EL
United Kingdom
Website: https://besthear.co.uk
Email: support@ex.combesthear.co.uk
Phone number: 01792940032

This Cookie Policy was synchronised with cookiedatabase.org on October 26, 2024.

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SA1 Waterfront, Swansea. SA1 8EL
support@besthear.co.uk
Monday to Friday: 9:15 am – 4:30 pm

01792 940032

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  • Services
    • Hearing Aids
      • Hearing Aid Fitting
    • Hearing Tests
    • Ear Wax Removal – Microsuction
    • Paediatric Audiology
    • Tinnitus
    • Same-Day Appointments
  • About BestHear
  • Book Now
    • Besthear at Parkway Clinic
    • Besthear at Sands Private Health Care
  • Contact Us

Need help? Call our support 

01792 940032

support@besthear.co.uk
Monday to Friday : 9:15 am – 4:30 pm

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