Hearing Care in Swansea, Done Properly
BestHear’s main clinic sits at Parkway Clinic in SA1 Waterfront, a few minutes from Swansea Bay and easily reached from across South West Wales. Diagnostic hearing tests, microsuction earwax removal, hearing aid fittings using the Heareka methodology, paediatric audiology, and tinnitus consultations — all delivered at one Swansea location, by clinicians dual-registered with HCPC and AHCS.
The Swansea clinic is the home of BestHear. It is where the Heareka methodology was developed and where most patients begin their hearing care.
Where to Find the Swansea Clinic
Address: BestHear at Parkway Clinic, 4–8 Parkway, SA1 Waterfront, Swansea, SA2 9HA
Phone: 01792 940032
Hours: Monday to Friday by appointment. Selected Saturdays.
The clinic is set within Parkway Clinic, a multi-disciplinary medical setting in SA1 Waterfront. Free on-street parking nearby. Around five minutes by car from Singleton Hospital, ten minutes from Swansea city centre, and roughly twenty minutes from the Mumbles, Gowerton, and Loughor.
Patients regularly travel to the Swansea clinic from Mumbles, Killay, Gowerton, Llanelli, Pontarddulais, Loughor, Neath, Port Talbot, Carmarthen, Llandeilo, and the wider Gower peninsula. The combination of NHS-trained clinicians and the Heareka methodology is not available at most high-street outlets, which is the usual reason patients make the journey.
Services at the Swansea Clinic
The Swansea clinic offers the full BestHear range across the working week.
Adult Diagnostic Hearing Test & Report — £150. A full assessment with audiogram, tympanometry, and a written report. Read more · Book
Adult Microsuction Earwax Removal — £60. Endoscopic visualisation, no syringing. Read more · Book
Heareka Hearing Aid Demo (Adult) — Complimentary. The signature methodology — REM plus structured subjective tuning. Read more · Book
Children’s Hearing Test & Report — £150. Age-appropriate paediatric audiometry and tympanometry. Read more · Book
Children’s Microsuction (3+) — £120. Endoscopic earwax removal for children. Read more · Book
Heareka Paediatric Demo. The Heareka methodology adapted for children’s fittings. Read more · Book
Tinnitus Consultation — £150. Characterisation, management plan, onward referral where indicated. Read more
Same-Day Adult Slots — Where Capacity Allows. A small daily reserve for urgent presentations. Read more
“Where do I start? With my excellent appointment with Armaj at BestHear – or with the difference his treatment has made to my life? Television without subtitles, conversations in restaurants without straining, my wife not having to repeat herself. The Heareka approach is the most thorough I’ve ever experienced, and I have worn hearing aids for years.”
— Ioan Hefin, Welsh actor & storyteller
Why Patients Choose BestHear Swansea
NHS-pathway clinical experience, applied privately. Mr Ali has close to two decades of clinical experience across the NHS and internationally, with extensive paediatric audiology training and ongoing scope of practice. Dual-registered with HCPC as a Clinical Scientist and AHCS as a Hearing Aid Dispenser.
The Heareka methodology, developed in Swansea. Real Ear Measurement to verify the prescription up to the eardrum, then a structured subjective tuning protocol that maps the patient’s actual experience up to the auditory cortex. The fitting is finished when the wearer says it is, not when the software graph looks tidy.
Time per appointment. A diagnostic hearing test runs an hour. A fitting runs an hour. Earwax removal takes as long as it takes. Nothing is processed; everything is consulted.
The success metric is simple. A hearing aid fitting succeeds when the wearer forgets they are wearing it, and the people around them are not reminded the wearer needs help with their hearing. Less is more — most options set to automatic, the device makes its own decisions in the background, and the wearer puts them on in the morning and gets on with their day.
